FAQ

A few of our most frequently asked questions...

Design

I am looking for a different knob/pull or want to match one I already have. Can I do that?

Yes.

We would be happy to do our best to match any in stock knobs/pulls or pre-drill your piece so you can install one you may have. Just let us know with your order or send us an email at info@wfourdesign.com. Some changes may have additional costs.

I have a smaller space, do you offer smaller designs?

Short answer...yes.

All of our side tables are offered in multiple sizes for small spaces and taller bedside tables. We also offer multiple sizes of sideboards. If there is a space you are looking to fill that has even smaller or odd dimensions, check out our 100% Custom page for information on how to create your own wfour design piece to fit.

What finish do you use?

All solid hardwood cabinets are hand oiled and waxed.

We hand rub a Danish oil finish and then use a citrus blend wax to bring out the natural character in your piece.

What are your drawers made of?

We now make all drawers in matching hardwoods!

All drawers are dovetailed and made of matching hardwoods with a matching ply bottom. We finish our drawers the same as our cabinets, hand oil and wax finish.

Do you offer a different drawer slide than what is shown on your site?

We now use full extension drawer slides on all drawered pieces.

Some images may show older drawer slides. We now use Knape & Vogt slides on all new pieces. Send us an email at info@wfourdesign.com for more information.

I am interested in your lacquer finish? Is it solid hardwood too?

Yes.

Our lacquer finish is applied atop a solid poplar cabinet. You get the best of both worlds. Since the cabinets are made of solid poplar you still have some of the grain texture once the lacquer is applied. It's pretty awesome.

Do you offer other materials than what is on your site?

If there is a specific material you are looking to match we would be happy to work with you.

Check out our 100% Custom page or send us an email at info@wfourdesign.com for more information.

Is there any assembly required on my new piece?

All side tables, sideboards, coffee tables and benches arrive fully assembled.

If you ordered a table or coffee table there is some assembly required. You will be sent all of parts and tools needed along with instructions on how to install the legs to the table in only a couple steps. If you have further questions please call us at 541.790.9303 or send us an email at info@wfourdesign.com


Shipping

What does it cost to ship to the continental US?

Um...Free.

All items ship free to anywhere in the continental US. Fees apply to AK, HI, and Canada orders.

How long until my item is shipped?

All of our work is made to order (that's what makes it easily customized)

Construction time estimates may vary piece to piece. See each items page for an estimate until ship date, we will also send you a confirmation email with estimated shipping dates closer to completion so you can be ready to receive your new piece. Rush orders may be available, contact us at info@wfourdesign.com for more information.

How do you ship your items?

We use FedEx to ship all of our items.

Side Tables, XS Sideboards, Benches, and Coffee Tables are securely packaged in a custom box and shipped using FedEx Ground. Sideboards, Tables and larger custom work is shipped via FedEx Freight on a custom crated pallet. Free shipping is a to your door service, if you are looking for white glove delivery we are happy to work with you (additional costs may apply).

Do you ship to Canada? Other countries?

Yes!

We can easily ship our Side Tables, Bench, Coffee Table, and XS Sideboard using FedEx International Ground. Fees will apply. Contact us at info@wfourdesign.com for more information.


Other

Do you offer trade discounts?

We do.

Please contact us at info@wfourdesign.com for more information.

I have a retail store and am interested in carrying your line. Do you offer wholesale?

We do and are happy to hear from you.

Please contact us at info@wfourdesign.com for more information.