Frequently Asked Questions


Design


Do you offer custom work?

Short answer...yes. We all have a different idea of what custom work looks like. Looking to customize one of our pieces? Send us an email at info@wfourdesign.com for more information.

What finishes do you use?

Finishes vary from piece to piece and with different materials. From a hand-rubbed oil and wax finish, to a tough conversion varnish finish, to a medium gloss lacquer finish, we pick the best finish for the piece. We are happy to discuss custom finishes based on the piece you are interested in, send us an email!

What are your drawers made of?

We make all standard drawers in matching hardwoods! All drawers are dovetailed or pinned and made of matching hardwoods with a matching ply bottom. We finish our drawers the same as the cabinet they are housed in.

What type of drawer slides do you use?

We now use full extension Blum under-mount drawer slides on all drawered pieces. Some images may show other drawer slides. Send us an email at info@wfourdesign.com for more information.

I am interested in your colored lacquer pieces. Are these solid hardwoods too?

Yes. Our colored lacquer finish is applied atop a solid poplar cabinet. You get the best of both worlds. Since the cabinets are made of solid poplar you still have some of the grain texture once the lacquer is applied. It's pretty awesome.

Do you offer materials other than what is on your site?

What you see is what we specialize in. However, we are always looking to add materials and colors so be sure to check back.

Is there any assembly required?

It depends on the piece. If assembly is required it should be noted on the product detail page. Email us if you have any questions regarding assembly.


Shipping


What does it cost to ship to the continental US?

We now offer a flat rate on many of our side tables, coffee tables, CAMPLAMPs, and sideboards based on size. Additional fees apply to AK, HI, and Canada orders.

Can you provide a detailed quote on shipping?

Of course. We are happy to provide a detailed shipping quote on large or multiple item orders. Contact us at info@wfourdesign.com for a detailed shipping quote on your next piece.

How long until my order ships?

It varies. Our work is made to order (that's what makes it unique). Construction time estimates vary based on the piece and number of items under construction. Contact us at info@wfourdesign.com for more information. Build estimates are estimates and may not be the actual completition date.

Do you have any pieces built and ready to ship?

Not always. As our work is made to order we always have projects in the works that may fit your space. Also, we occasionally offer display and discounted pieces through our Etsy site, Four House + Home.

How do you ship your items?

Our side tables, CAMPLAMP, and other small items ship via FedEx Ground. Larger orders, matching side tables, and sideboards are shipped via Freight on a custom crated pallet. If you are looking for white glove delivery we are happy to work with you (additional costs will apply).

Do you ship to Canada? Other countries?

We can easily ship our "WFOUR classics" Side Table and other smaller items using FedEx International Ground. Fees will apply. Contact us at info@wfourdesign.com for more information.


Other


Do you offer trade discounts?

We do. Please contact us at info@wfourdesign.com for more information.

I have a retail store and am interested in carrying your work. Do you offer wholesale?

Yes, we do and are we happy to hear from you. Please contact us at info@wfourdesign.com for more information.